Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Uber Boat by Thames Clippers: Show your digital ticket to a member of staff or bring a printed copy. Boarding is on a first come, first served basis. Priority is given to passengers with disabilities and season ticket holders. This ticket can only be used to travel on timetabled services and excludes special sailings. Check timetable before travelling at thamesclippers.com/timetable Terms & Conditions: Valid for unlimited 1-Day Hop-On Hop-Off travel in all zones, between Putney and Barking Riverside) until end of service on the dates stated on the ticket. Standard tickets: can be exchanged up to 48 hours before travel date. All travel subject to our Conditions of Carriage. City Sightseeing London: One day/Same Day Unlimited Hop-On, Hop-Off at 50 Main stops Audio guide in 11 languages (English, Spanish, French, German, Italian, Brazilian Portuguese, Chinese, Russian, Japanese, Polish and Arabic) Free Wifi Onboard City Sightseeing London Bus Tour: 1 day / same day (date of redemption) City Sightseeing London Bus Tour must be used within 6 months of purchase date Mobile or printed voucher accepted Valid for the selected date All bus schedules and routes are subject to change due to weather, operational requirements, or special events Uber Boat services are subject to river conditions and tidal schedules City Sightseeing bus stops may be adjusted due to traffic or city regulations