Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

➡️ The Viator Voucher is NOT Your Ticket! ⬅️ Do not use it at the entrance; it will not be accepted. How to get your valid tickets: Check your e-mails: Look for a Viator e-mail with the subject: "Your tour operator sent you a message about your booking". Follow the link located in the email to access your booking page and find your tickets and audio guide. Use the "Contact Tour Operator" button: Found in your Viator confirmation email, this also opens the message thread with your booking page link. Tickets are available on your Booking Page at 10:00 PM the night before your visit. Please download them in advance. Still can't find your tickets? Visit https://checkin.cliomusetours.com/viator/ Enter your Viator booking reference number, found in your Viator booking confirmation email, to access your booking page and find your tickets and audio guide. Need help? WhatsApp: +30 210 322 6986 (Fastest) Phone: +30 210 300 6246 Email: support@cliomusetours.com Our team is available daily, 07:00 AM – 08:00 PM (EEST)