Ticket Information

Description

up to 3 passengers Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

End Point

Redemption Instructions

At Airport: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 60min waiting time after flight landing. No-shows charged. At Cruise port: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 20min waiting time after scheduled pick-up. No-shows charged. At Train station: The driver waits at the arrivals hall, holding a sign with the lead passenger's name. 20min waiting time after train arrival. No-shows charged. At Hotel / accommodation: The driver waits at the main entrance, holding a sign with the lead passenger's name. 15min waiting time after scheduled pick-up. No-shows charged. Transfers vary due to traffic, road, and weather. Changes: Subject to availability. Contact Viator for advance changes. For last-minute changes, contact us immediately. Cancellations: Full refund if cancelled 24hrs in advance. No refund if cancelled within 24hrs of pick-up. Luggage: 1 checked bag and 1 carry-on allowed. Excess luggage restrictions apply. Contact us before travel to confirm. Contact us: Find a driver or reach us at 24/7 numbers or chat on RhomTrip.com USA: +1 (312) 544-0151

Pickup Information

Meet your Chauffeur at your Hotel's Hall 15 minutes of waiting time included Puntos de Recogida en Hoteles de la Gran Vía, Madrid Hoteles en Plaza España: Detrás del Edificio España Hotel Regente: VTC: Puerta del hotel Hotel Pestana: Dirección: Quintilla, 8 Hotel Vincci 66: VTC: Calle García Molina Hotel Vincci Capitol: Zona trasera (avisar) Hotel Meliá Gran Vía: Dirección: Calle Virgen de los Peligros, 8 Hotel Aloft: Dirección: Calle Jacometrezo (zona reservada) Hotel Emperador: Dirección: Calle San Bernardo, 9 (girando) Hotel Room Mate: Dirección: Calle Jacometrezo (zona reservada) Hotel H10 Villa de la Reina: Dirección: Calle Virgen de los Peligros, 8 Hotel Dear Madrid: Dirección: Calle San Lorenzo, 17 Hotel Smartr Gran Vía 47: Dirección: Calle Jacometrezo (zona reservada) o Calle San Bernardo, 9 Hotel Catalonia: Dirección: Calle Virgen de los Peligros, 8 Hotel Vincci The Mint: VTC: Calle de la Reina, 18