Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Please note that your selected pickup location may not be exact; we will pick up either at or near your requested location. After you book, our team will contact you to provide your exact pickup location details. If you are unsure of the best pickup point, please inform the activity provider of your accommodation, and we will advise the most suitable pickup location. The 0730 AM departure time applies to the central Queenstown pick-up, however, times can vary between 7 AM and 8 AM, depending on your location. Please take note of the time our team reconfirms with you and be at the pickup location 10 minutes prior to your departure time. Our guide will wait up to 5 minutes after your departure time. Any late arrivals who miss the tour will not be entitled to a refund.