Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Please check-in along the lawn of the Westin Maui Hotel & Spa, along the beach path walkway. The Gemini check-in sign is located between Leilani's restaurant and Ulu Kitchen restaurant. Please check-in 30 minutes prior to your start time: Oct 1-December 14. Check-in is at 3:30pm Month of September. Check-in is at 4pm April 16-August 31. Check-in is at 4:30pm If you miss your check-in time there is no refund or rescheduling. So, please give yourself extra time to find the check-in location or to find parking in the Whalers Village parking garage and then walking out to our location which will take an extra 10-15 minutes. Please allow plenty of time to find the check-in location. If driving, please PARK at Whalers Village Parking Garage and bring your parking ticket as you will receive a four hour parking validation sticker once onboard. *Walking, once you have found parking is an additional 10-15 minutes. Address for Parking: Whalers Village Shopping Center. 2435 Kaanapali Parkway, Lahaina, HI 96761. Park in the parking garage. Bring ticket with you to the boat for your validation. If Walking from a Ka'anapali Hotel: Address of the Westin Hotel & Spa, as our check-in location is on their lawn, next to the beach. (Please do NOT park at this hotel. Please also note, there are four Westin properties on Maui.). 2365 Kaanapali Parkway, Lahaina, Hawaii 96761. The Gemini check-in is located directly between two restaurants; Leilani's and Ulu Kitchen restaurants. You can either show your ticket on your phone to our crew member on the lawn (preferred), or show the crew a printed paper ticket. Please check-in 30 minutes prior to the start time of your Sunset Sail. If you have any questions, please call Gemini at 1-808-669-1700.