Ticket Information

Description

round trip transportation: when you select this option the round trip transportation will be included. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

please have this ticket on your phone and look for our staff holding a sign with your name written on it

Pickup Information

**Welcome to Mexico City!** Please follow the instructions below to find our staff and ensure a smooth transition to your hotel: 1. **Look for Our Staff:** After landing, please proceed to look for our staff members wearing green vest and holding signs with our logo. 2. **Terminal 1:** - For domestic flights, our staff will be outside of Door Number 2. - For international flights, our staff will be outside of Door Number 9. 3. **Terminal 2:** - For both domestic and international flights, our staff will be outside of Door Number 4. We look forward to providing you with a comfortable and convenient transportation experience. If you need any assistance, don't hesitate to ask our friendly team members.