Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• You must call Coach Canada on either +1-514-398-9769 or +1-514-398-0051 at least 24 hours prior to tour date to reconfirm your reservation and hotel pick-up time • If calling outside of Gray Line - Coach Canada's opening hours, please leave a voicemail with your contact details Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. Opening hours are: 07:00 - 17:00 Monday to Sunday