Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

You are signed up for a Self Guided Tour, we provide everything you need and meet you to go over how to use the bikes and where to go (see digital guides below). Ebikes are for riders aged 16+ per Oregon state law, no exceptions. Your bikes are at 63006 NE Frontage road Cascade Locks OR, you'll proceed up a dirt driveway at the 63006 sign on NE Frontage Road Arrive 20 minutes before your reservation with the waivers signed and the guide in the web browser on your phone. https://waiver.smartwaiver.com/w/2sbqzpvgpmmfqhjlajvda9/web/ https://ebikemultnomahfalls.com/guides/ If you booked for 9:30 AM please do not arrive earlier than 9:00 AM. We won't be there. Call 541 705 2438 with any questions/issues