Ticket Information

Description

2025 Schedule

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

You MUST contact the local supplier at +1 907 364 2333 at least 72 hours before departure with the following information:-all participants names-raingear & shoe sizes (for adult men and women, S-XXL and youth, S-L)-ages-height & weight-any pertinent info re: medical conditions, allergies or dietary restrictions • It's important to have sturdy shoes or boots that provide good ankle support while hiking on the rocky terrain. • Visiting specific features such as ice caves, moulins, etc. cannot be guaranteed due to the constantly changing nature of the Mendenhall glacier. Your guide will assess the hazards the day of the trip and determine if a particular area is safe enough to trek upon or enter What to Bring: • Comfortable hiking shoes or boots • Comfortable hiking pants • Warm hat • Fleece gloves • Sunglasses and sunscreen

Pickup Information

The “C” Sign, located near the cruise ship docks directly between Mt. Roberts Tramway and the green Taku Smokeries building, is our centralized downtown meeting location for all clients in the downtown area, including the majority of cruise ship passengers. Clients staying at major hotels in the Mendenhall Valley may be picked up directly from their hotel. Clients with their own transportation need to contact our office to arrange a meeting location.