MJ: The Musical

Frequently Asked Questions for Michael Jackson Broadway

1. Do you need a reservation to get into the musical theater?

   Yes. Every guest coming to the theater is asked to pick a date and time for the show before they go to the theater to secure a seat.

2. Where is Michael Jackson Broadway located?

   The Musical theatre is located at Neil Simon Theatre, 250 W 52nd St, NY

3. How soon do I receive my FunEx discount e-tix?

   When you successfully make an online purchase with FunEx, you will be able to save both your e-tickets and your receipt right away. After you've finished a transaction, you should frequently check your email. If the message is outside your inbox, please check the spam folder.

4. Do I need to print out anything that gets sent to my email?

   No, you don't need to print out your FunEx MJ: The Musical tickets. Just save a copy of the ticket to your phone and show it to the staff at the venue. The box office takes e-tickets from smartphones.

5. What time does the theater open and close?

   The Neil Simon Theater is open to the public at the following times:

   Mondays to Saturdays: 10:00 AM up to 8:00 PM

   Sundays: 12:00 PM up to 6:00 PM

6. Can I change the date and time I reserved?

   Alas, no. A no-rescheduling policy is in effect at the theater. Tickets cannot be returned, exchanged, or refunded under any circumstances. This is a reminder to arrive at the venue ideally 45 minutes before your scheduled time, as there are security checks to be done.

7. Should I get my kid another MJ: The Musical discount tickets?

   Yes. It would be best if you got another MJ: The Musical tickets for your kids. Children under the age of four are not allowed in the theater. The Michael Jackson Broadway show is best for people over the age of eight.

8. Are there listening aids available?

   You can use free infrared headphones at the theater to improve the sound. As a deposit, you need to show a photo ID. This theater has an induction loop for people who have a tele coil. Please put your gadget on "T."

9. Is the theater easy to get to with a wheelchair?

   The Neil Simon Theater cares about what people with disabilities need. The seating map shows seats for people with disabilities at this show. All accessible seats can be bought online if they are still available.

10. Is there a specific way to dress for the show?

    There needs to be a specific way to dress at the theater. At all performances, you should wear comfortable clothes that fit the event. During the summer, the air conditioning keeps the theater cool.

11. How long does the show go on?

    The musical show runs for about 2 hours and 30 minutes, including one 15-minute intermission.