Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Please note: entrance tickets and transport included. This voucher will not be accepted if presented directly at the venue. • Comfortable walking shoes are recommended • If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightl Times are subject to change due to local traffic conditions. ***Reconfirm your services with at least 24 hrs. before your arrival, via email reservasonline@jalapeno.tours or phone +52 967 6724108

Pickup Information

Enviar su ubicación, estar en recepción o la puerta. Puede haber un tiempo de 15 min a 20 min de espera.