Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Hi there! Thank you for booking our Silent Party Experience! Here is some important information about your activity: Meeting Point We’ll meet at the Bear Statue (Oso y el Madroño) in Puerta del Sol. If you have trouble finding it, you can use this link to Google Maps: https://maps.app.goo.gl/rCZQSAUfJxeAzbWL6 You’ll recognize us by our sign with your name on it and our red T-shirts/jackets with the MADride Travel bear logo. Important It is the group’s responsibility to be punctual at the meeting point so we can start the activity on time. MADride Travel is not responsible for changes to the original itinerary if the group arrives late. Any activity, especially those involving alcohol, may be canceled if group behavior risks the physical or moral integrity of our team, partners, or venues. In such cases, the activity will be immediately canceled, and no refunds (partial or full) will be issued. Dress to impress! While there is no dress code for MADride Pub Crawl Madrid, some nightclubs do enforce one. To access the final venues, please avoid costumes, sportswear, or beachwear, as these are not allowed in certain locations. We encourage you to enjoy Madrid’s nightlife responsibly. Some of the places we’ll visit are among the most popular in the city, and bouncers take guest behavior seriously. MADride Travel is not responsible for the actions of participants during the crawl. If you have any questions or issues, feel free to contact us by phone at (+34) 604 176 772 or by email at info@madride.net. We look forward to seeing you soon! Best regards, The MADride Travel Team