Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please plan your drive ahead of time to arrive on time. Please plan your drive ahead of time to arrive on time. Please plan your drive ahead of time to arrive on time. ******************************************************************************************** \**** Google / Apple Map "Makena Landing" ****** arrive 15 minutes ahead of tour ******************************************************************************************** ................. Guest who have not checked in by 7:15am will be considered no show We are anxious to get you out on the water. You are part of a group tour so we count on all guests arriving in a timely manner - we can't stress this enough. A little planning will go a long way. PLEASE PLEASE PLEASE Plan your drive to arrive on time. Google / Apple Map "Makena Landing" prior to leaving for this adventure, calculate drive time and add 15 minutes. You need to time to park, check in, apply sunscreen, and perhaps use the restroom, etc. Late arrivals may be denied participation and no refund will be issued. Please ensure you've included reliable contact information with reservation for you while on Maui. This is required in order to advise you of any issues that may arise with weather, surf, etc. Opening hours are: 06:00 - 20:00 Monday to Sunday