Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica). Look for the TURIVE assistant next to the post office San Marco. https://maps.app.goo.gl/iu3tveLzsqpRwyXd7 PLEASE PRINT OR SHOW YOUR VOUCHER TWICE, FOR BOTH TOURS! -> St Marks Basilica: departure at 10.45 am (1 hour) -> Gondola ride: departure at 3.00 pm (30 min) Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction. Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to St.Mark’s Basilica • Please be at the meeting point 15 min before the departure time • Not wheelchair accessible • The gondola ride is not guided • Max 5 people per gondola • Shoulders and knees must be covered inside the Basilica • Backpacks are not allowed inside the Basilica Emergency: Office +39 041 5239979 - Mobile +39 349 3054767 It is your responsibility to be at the meeting point punctually. All the late arrivals or no show are NO REFUND!