Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

If you are not staying in Waikiki, a free parking lot is available at 2805 Monsarrat Ave, Honolulu, HI 96815. Please park there and walk to the Queen Kapiolani Hotel for shuttle pick-up. Be on time, as the shuttle will not wait for late arrivals. After booking, please contact Kaimana Tours to confirm your pick-up location and time. International travelers without a U.S. mobile number should provide their hotel room number. We will try to reach you 24 hours before your tour; if we cannot contact you, the shuttle may not be able to operate. Please wait outside of the hotel your pick-up was assigned to. The driver has multiple stops, so you may not be the first or last pick-up of the day. Allow a 5–10 minute window for arrival, and if the driver hasn’t arrived by then, please give us a call. After booking, please contact Kaimana Tours to confirm your pick-up location and time. International travelers without a U.S. mobile number should provide their hotel room number. We will try to reach you 24 hours before your tour; if we cannot contact you, the shuttle may not be able to operate. Please wait outside of the hotel your pick-up was assigned to. The driver has multiple stops, so you may not be the first or last pick-up of the day. Allow a 5–10 minute window for arrival, and if the driver hasn’t arrived by then, please give us a call.