Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Operates in all weather conditions, please dress appropriately • All passenger heights must be advised at time of booking • Children must be accompanied by an adult • Not wheelchair accessible • Minimum height 100cm, max height 200cm • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time