Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

We always strive to provide our customers with the most convenient and flexible travel experience. Therefore, we offer an easy and quick tour ticket exchange service. Below is a detailed guide on how to exchange your tour ticket: 1. Ticket Exchange Process Free exchange within 24 hours: If you need to change the tour date or cancel the tour, please notify us at least 24 hours before the departure time. This helps us prepare and rearrange the schedule accordingly. Free exchanges are only applicable if changes are made at least 24 hours in advance. Paid exchange: If you wish to exchange your ticket within 24 hours before the tour starts, a change fee will apply depending on the conditions and policies of the tour. This fee will be specifically communicated when you request a ticket exchange. 2. How to Request a Ticket Exchange You can directly contact our customer support team through the following methods: Phone: Call our hotline to notify us of your ticket exchange request.

Pickup Information

Here are the detailed pickup and drop-off information for the Bai Dinh - Trang An - Hang Mua - Hoa Lu tour: 1. Pickup & Drop-off Details Pickup/Drop-off Locations: At hotels or homestays in Tam Coc, Trang An, or Ninh Binh. Pickup Time: From 8:00 - 9:00 am Transportation: Modern tourist buses (7 - 16 seats) with air conditioning Professional English-speaking tour guide to accompany and assist throughout the trip. 2. Important Notes Please be ready at the meeting point at least 10 minutes before departure to ensure an on-time schedule. If there are any changes to your pickup location, please inform us at least 24 hours in advance. Some remote pickup locations may require a small additional fee. If you need a private car, a customized pickup/drop-off, or any special assistance, please contact us in advance for the best arrangement!