Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Pick-up is available at any location within 2 km of Nagasaki Station. Unfortunately, we cannot provide pick-up outside this area. For guests arriving by cruise ship, we will pick you up at Matsugae International Terminal (Sasebo port is not available). If you are staying at a hotel, we will confirm the hotel name. Other meeting locations can also be arranged. We will exchange contact information via WhatsApp in advance and coordinate the details before the tour day. On the day of the tour, I will be holding a sign with your name to welcome you.