Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• All activities carried in the Arctic regions are considered slightly dangerous due to the extreme weather conditions that sometimes may occur, such as but not limited to avalanches, frozen grounds, snow storms. • It is recommended to carry Traveler's Insurance • Dress appropriately and be careful when exploring the areas • Ask our guide for advice and let us know if you need assistance • We reserve the right to cancel any excursion when the weather conditions are known to be dangerous; in this case we will issue a full refund. • We often see the northern lights, even in very cloudy, rainy or snowy nights. Therefore we run the tour regardless of the weather conditions. • The 50% discount is offered on your next tour if you do not see the Aurora on your first tour. This must be booked at our desk and depends on the availability. You cannot request a refund for this offer, in case there are no available seats or in case you cannot take a tour another day. (We're often fully booked Dec.15th to Jan.9th) • By booking with us you agree that NorthernShots Tours will own full copyrights of any photo taken of by us during our tours. We may upload photos of you to a third party web platform and monetize on the photos. We might publish video footages of you. • Tour duration is variable. When the weather is challenging, we may drive the whole time looking for a clear patch of sky to see the northern lights. This may increase the duration of the tour. As well as if we are lucky to see the Northern Lights earlier, the tour may also finish earlier. • Northern Lights are a natural phenomenon and cannot be guaranteed. • The tour may stay in one location all night or travel to various spots, the priority is always to get the best spot for the lights. • Please CHECK-IN at the meeting point 30 minutes prior Departure. • During high season you can expect big crowds and our guides may find a spot to see the northern lights next to many other vehicles from other companies