Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Print or add tickets to Apple/Google Wallet with QR codes to Hop-On Any Bus at Any Stop. QR code Required for Entry. Visit www.CitySightseeingNewOrleans.com to check for Route Changes/Schedule Updates in advance or view the Tour Map. • Comfortable walking shoes are recommended • Tour Inclusions: 3 Day Pass (Must be used consecutive days) + French Quarter Walking Tour + Garden District Walking Tour • French Quarter Walking Tour departs from 700 Decatur Street (City Sightseeing Ticket Office) • Garden District Walking Tour departs from the corner of Washington Avenue and Magazine Street (Hop-On Hop-Off Stop 12, 2727 Magazine Street). • Ticket offices are located at Stop 1 (700 Decatur Street) and Stop 5 (501 Basin Street) We are open most holidays except Mardi Gras Day, Thanksgiving Day, and Christmas Day. Unfortunately, sometimes city-wide street closures impact our route, and we are unable to operate any tours or may have to close early. Nov 25th - Thanksgiving Eve - Tours 9:30am - 4:00pm (Last FULL Loop at 2:30pm) Nov 26th - Thanksgiving Day - No Tours Dec 5th - New Orleans Christmas Parade - No Tours Dec 24th - Christmas Eve - Tours 9:30am - 4:00pm (Last FULL Loop at 2:30pm) Dec 25th - Christmas Day - No Tours Dec 31st - New Year's Eve - Tours 9:30am - 4:00pm (Last FULL Loop at 2:30pm) Dec 31st - Allstate Sugar Bowl Parade - Stops 1-2-3-4-18 CLOSED starting at 1:30pm