Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • Passengers with disabilities: If you are traveling with someone with limited mobility, please let us know in advance by calling (504) 943-8820 so that we can be prepared to assist him or her into the carriage. We may arrange for your carriage to board at a different location, where strollers, walkers, or wheelchairs can be left behind, and where we can provide assistance to those individuals.  • The cemetery has lots of uneven and muddy surfaces that are not suitable for wheelchairs, strollers, or walkers. • In favorable weather conditions, including rain. We ask that all tour participants please dress appropriately for this for the weather. • This tour activity is subject to be canceled due to inclement weather such as flooding or lightning. By providing a contact cell phone number, we are then able to notify you immediately if there are any changes to your tour activity in regards to weather and or traffic conditions and provide you with the opportunity to reschedule to a better date or time. • Adults over the age of 21 are allowed to consume alcoholic beverages onboard the carriage. Passengers who appear to be intoxicated will not be allowed to ride the carriage, for safety reasons. This is strictly enforced. • Tickets are non-refundable once a purchase is completed, and cannot be rescheduled. There are no refunds or reschedules for missed tour appointments. An example of a missed tour appointment is 5 minutes past the scheduled time.   Times are subject to change due to local traffic conditions. Valid from the time of first use, for the duration selected.