Description

PUBLIC TOURS • Reservations Required 7pm & 9pm nightly & additional departures on the weekend include 11am 2pm 4pm 7pm & 9pm

Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

End Point

Redemption Instructions

• Please arrive a few minutes prior to departure time. • Tours depart at the scheduled time. If guests do not check in before the tour they can not call and meet the tour at a different location. Late arrivals will not be refunded. • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. • Cut off for reservations for this tour is one hour before the scheduled departure. Please be aware that at cut off time for reservations if the minimum numbers are not met the tour will be cancelled and you will be contacted by phone, text, or email up to the hour before the tour is scheduled to depart.  In the event of this occurring, you will be offered an alternative or full refund. We do not offer additional compensation for a customer who feels inconvenienced by the tour being cancelled.  Knowing that there is a chance that this tour may be cancelled guests may want to have a back up plan in the event that this tour is cancelled last minute. • We reserve the right to cancel or reschedule tours due to inclement weather or any other acts of God. No refunds (for any reason including weather) will be issued from booking agent or tour group. • We are not responsible for lost or stolen personal belongings or any injuries sustained due to the old, uneven and dilapidated streets and walkways. Participants are advised not to obstruct the sidewalks or streets during this tour. We accept no responsibility for anything that arises from this or failure to follow any other instructions while on tour. • A fee of $60 will be charged for any piece of lost, damaged, or missing piece of paranormal equipment if a guest takes the equipment they will be expected to return it immediately or pay the $60 fee so that it can be replaced immediately. • Guests are not allowed to video any portion of the tour; No videos of any narrations given by tour guides will be permitted.