Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

The best part is, it’s self-guided. You can take as much—or as little—time as you’d like. When you buy a ticket, you’ll download an app onto your phone. It works with both Android and iPhone. Once you download the tour, all you have to do is head to the starting tour stop! From there, the audio will automatically play as you approach each destination. The route is a simple stroll mostly along 5th Avenue—but if you get lost, there’s a Map feature in the app that works just like or Apple Maps. Once you book the tour, you'll receive an email from our team with login credentials and instructions for downloading the app. Don't worry -- it's a very quick process with just a few, simple steps.