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110th Street to 155th Street, Manhattan, New York City, New York, 10037, USA
You are booking New York's Hidden Gems: Self-Guided City Tour
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Meeting and Pickup
The designated meeting spot is at the Grand Army Plaza entrance to Central Park, accessible via the subway and various bus routes. Visitors are encouraged to personalize their experience by choosing their own starting point and the order in which they wish to explore.
Redemption Instructions
INSTRUCTIONS 1 – Download the CloudGuide App The first step is to install the CloudGuide app. The app can be found under the name CloudGuide in the app stores (iOS and Android). You can also get our app here: cloudguide.me/get. Get started by exploring our comprehensive how to use guide: cloudguide.me/l/howtouse_en_web. 2 – Get the guide Once downloaded, open the app. Click "I HAVE A CODE". Type using the keyboard or paste the code that can be found above your ticket on the left, just below the barcode (a 12-digit number starting with “A”, one code per visitor). Click "START TOUR". You can pre-download or use your guide in streaming. Once activated on your phone, the guide grants access to content for the following 30 days. 3 - Go to the starting point When you're ready to start the guide, head to the suggested starting point (or feel free to customize the order of your tour). 4 - Need help? If you have any issues with access codes or in-app purchases, please contact us at help@cloudguide.me. We have also prepared a list of the most common issues and the ways to solve them: cloudguide.me/l/issues. TIP: Having troubles? Apps and phones aren’t perfect. Sometimes they freeze or crash. If this happens, simply close the app (don’t just minimise it!) and reopen it. In most cases that should help. We hope you enjoy the visit!
Order summary
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Meeting and Pickup
The designated meeting spot is at the Grand Army Plaza entrance to Central Park, accessible via the subway and various bus routes. Visitors are encouraged to personalize their experience by choosing their own starting point and the order in which they wish to explore.
Redemption Instructions
INSTRUCTIONS 1 – Download the CloudGuide App The first step is to install the CloudGuide app. The app can be found under the name CloudGuide in the app stores (iOS and Android). You can also get our app here: cloudguide.me/get. Get started by exploring our comprehensive how to use guide: cloudguide.me/l/howtouse_en_web. 2 – Get the guide Once downloaded, open the app. Click "I HAVE A CODE". Type using the keyboard or paste the code that can be found above your ticket on the left, just below the barcode (a 12-digit number starting with “A”, one code per visitor). Click "START TOUR". You can pre-download or use your guide in streaming. Once activated on your phone, the guide grants access to content for the following 30 days. 3 - Go to the starting point When you're ready to start the guide, head to the suggested starting point (or feel free to customize the order of your tour). 4 - Need help? If you have any issues with access codes or in-app purchases, please contact us at help@cloudguide.me. We have also prepared a list of the most common issues and the ways to solve them: cloudguide.me/l/issues. TIP: Having troubles? Apps and phones aren’t perfect. Sometimes they freeze or crash. If this happens, simply close the app (don’t just minimise it!) and reopen it. In most cases that should help. We hope you enjoy the visit!