Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

What to bring - Passport or ID card Know before you go Child ticket is only valid for children up to 12 years old. Children who weigh less than 15 kg and pregnant women are not permitted onboard. Please note: Children under 5 years old can only join the tour if they weigh a minimum of 15 kilograms. Children under 5 who are less than 15 kilograms are not allowed due to safety reasons. If a child is under 5 and over 15 kilograms, they are required to book a seat. All tours are subject to weather conditions at the time of sailing. In the event of bad weather or rough sea conditions, you will be informed of the situation as soon as possible, and changes might be made to your current booking if necessary. The judgement on the weather is at the tour operators discretion.