Booking Information

Highlights

• Cross San Francisco Bay with round-trip ferry transportation to explore Alcatraz Island.
• View exteriors of the Cellhouse, Warden's House, Eagle Plaza, the Recreation Yard, and more.
• Listen to the award-winning Audio Tour “Doing Time: Alcatraz Cellhouse” available in 11 languages.

Good to Know

• Child policy:
• Children under 5 years old are free of charge.
• Children under 18 years old must be accompanied by an adult.
• Good to know:
• Valid photo identification may be required.
• Ferry departures operate throughout the day and are subject to operational conditions. Check the official website for the latest schedule.
• The weather on Alcatraz is unpredictable and can change unexpectedly. It is recommended to bring a light jacket or sweater, especially at night. Comfortable athletic or walking shoes are strongly recommended.
• The pickup location for the Audio Tour headset is located at the main entrance of the Cellhouse building at the top of the island. Audio Tour is available in Dutch, English, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Spanish.
• The roads and walkways on Alcatraz are steep, with an elevation change of 40 meters, the equivalent of walking up a 13-story building. If you have mobility concerns, please check the Sustainable Easy Access Transport (S.E.A.T.) Tram information on the website (https://alcatrazcitycruises.com/plan-your-visit/accessibility/).
• Large bags, luggage, coolers, oversized items (items too large to be carried by one person), bicycles, skateboards, rollerblades, professional photo and video equipment, drones, and any type of weapon are prohibited.
• Behind the Scenes Tour with English Guide + Night Tour:
• Children under 12 years are not allowed on the Behind the Scenes tour.
• The Behind the Scenes Tour is a physically strenuous tour, involving 90-120 minutes of extensive walking on steep hills, climbing multiple staircases, possible ladder climbing, and standing for extended periods of time. After the Behind the Scenes Tour, you will then participate in the full Alcatraz Night Tour experience.

Description

Go beyond the standard visitor experience and discover restricted areas on Alcatraz rarely seen by the public. First, take a 90-minute behind-the-scenes guided tour, led by an English-speaking guide. Then, explore the island on your own with the award-winning Cellhouse Audio Tour available in 11 languages. Includes round-trip ferry between Pier 33 and Alcatraz Island aboard Alcatraz City Cruises and access to buildings, exhibits, gardens, and National Park Service programs.

Cancellation Policy

Cancellation of at least 72 hrs before travel date: 100% refund Extra cancellation or refund fees may apply. Any cancellations falling outside of the above policy are strictly non-refundable

Redemption Instructions

Pier 33 Alcatraz Landing, San Francisco, CA 94111