Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

What should you bring: Camera Comfortable shoes Cash (for personal expenses) Your guide will contact you the evening before your activity date to confirm the exact pickup time. Please check your email for the update. Punctuality: Kindly be at your meeting point/hotel lobby (please ensure your accommodation is within our free pickup areas) at least 10 minutes before the stated meeting/pick-up time. Other restrictions & all other necessary information, examples below: Some sites may have strict dress codes. This means that clothes revealing the shoulders, underarms, back, and knees are not allowed. Kindly dress appropriately or bring cover-ups for entrance to these sites. Chosen itinerary attractions are subject to the availability of the attractions. If you need recommendations on what to visit or see, our team will be more than happy to assist you with your planning