Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please present your booking number to the driver upon pick-up (for customers with transfer included). For customers without transfer, please show your booking at the check-in counter.

Pickup Information

Please wait the driver at the hotel lobby 10-15 minutes before the departure time start. This is a shared transfer and pick up could be early or late. Pick-up time is 06:45 - 08:00 am Free Service Area: Patong, Kata, Karon, Kalim, Koh Siray, Boat Lagoon, Phuket town Surcharge 100THB per person: Rawai, Naiharn, Saiyuan, Yanui, Chalong, Lham Hin,Nakalay, Kamala, Panwa, Ao-Makham, Surin beach, Talang, Chengtalay, Tri Trang Surcharge 200THB per person: Naithon, Naiyang, Airport , Maikhao, Paklok, Yamu, Ao- Por, Layan, Laguna, Bangtao Except for the pick-up and drop-off points as follows: 1. Laem Krathing, Ao Sane must be Private Trip only or if you want to join, you must come and wait at The Nai Harn. 2. Parisa resort (Nakalay) accommodation on the mountain must be Private Trip onlyor if you want to join, you must come and wait at The Naka. The operator will re-confirm your pick-up time in advance