Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

No need for a printout ticket. Please just state the lead traveller's name at pick-up.

Pickup Information

We pick-up at most hotels in Waikiki between 7:00AM-8:20AM. We do not pick-up from all the hotels and cruise ship port, as the pick-up information may differ from your booking confirmation, we do have designated pick up zones in Waikiki. We will inform you exact pick-up time and location via Viator messenger or text/call 1-2 days before the tour. Please keep in mind, we do require minimum passengers to operate the tour and will confirm 1 day before the tour. If you are staying outside of Waikiki, please assign Ala Moana Hotel as your pick-up and plan to meet us there. Your Pick-up location will be your drop off location. If you have any question, please message us on Viator platform and we will get back to you within 48 hours.