Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please watch this instructional video before coming to our store. https://www.youtube.com/watch?v=5oP6PGOE-sE&feature=youtu.be It's very important that you have the correct driving documentation for driving in Japan when arriving to our shop. 1. You MUST have all three documents below; Driving license from your country of origin International driving permit issued under the Geneva Convention 1949 (MUST be issued from within your own country) Passport 2. If your driving license is from SWITZERLAND, GERMANY, FRANCE, TAIWAN, BELGIUM, ESTONIA, or MONACO, An original driving license An official Japanese translation by the authorized organization (Online Application for Japanese Translation | JAF) Passport 3. US military SOFA License or Combination of Active Military ID and State Side Driver's License Important notice about driving license ※Please note that International Driving Permits MUST be issued by your countries approved issuer. Some common examples are;  Australia – AAA  USA – AAA or AATA  UK – AA or RAC  Canada – CAA ※International driving permits that are issued under the Vienna Convention 1968 are NOT accepted in Japan. ※If you cannot show a hard copy of your IDP on the day of the activity, you will be unable to participate without the possibility of reimbursement. ※Your international driving permit (IDP) should also be in booklet form. Not paper form. ※It is the responsibility of the customer to ensure they have the correct/valid documents for driving in Japan, failure to do so will result in denial of participation without the possibility of a refund. If you are not sure, please reach out to us directly and we can help to check if you have valid documents.