Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Thank you for your booking! IMPORTANT - READ CAREFULLY ! Meetup point in front of the coffeeshop Starbucks located at: 2 Rue de la Pépinière, 75008 Paris The coffeeshop is on the street, outside, looking to the left side when facing Saint Lazare train station. PLEASE ! Plan to arrive at least 30 minutes before the train departure time which will be disclosed to you in a reminder message that will be sent days before of the day of the tour. Then, you will be asked to respond to the message to make sure that yo have acknowledged it. When planning a taxi ride from your hotel to the train station, prepare to leave your hotel at least 20 minutes before our meeting time (which is itself 30 minutes) before departure. If we miss the train before a late arrival, the whole amount of the tour will not be reimbursed to you. It will be considered as a "late show" similar to a "no show". • Please, make sure to give us a phone number that helps us to easily reach you. • We'll need your Date of Birth so to be able to reserve your train tickets. See you soon - A bientôt! Milan