Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Transportation One of our professional, knowledgeable English speaking driver guides will be waiting at pick up location (where you will be tendered) or location agreed at 8 am, or according to the agreed time. Your driver will be holding a sign with your or your party’s name on it. Train Station – Driver will be holding a sign with your name on it. We will be waiting at the end of the platform that the train is arriving. It is important to provide name and number of the train you will be arriving for the driver to know where to position themselves. Ports (Pick up is normally 8am or otherwise agreed upon) Our escort driver will be waiting at the gangway of your cruise ship or outside the cruise ship terminal. The escort driver will be holding up a sign with the group’s name on it. The email that accompanies the voucher you receive at the time of booking will indicate the meeting point for each specific port. We recommend that you meet onboard before exiting the ship. This way you are all together when meeting your escort driver and the tour can commence much more efficiently. Otherwise, the wait time for others will be 20minutes, after which time the tour will proceed. Airport The escort driver will be waiting at the arrival lobby holding a sign with the name in which the reservation was made under or otherwise stated. Hotel Escort driver will be waiting at the lobby of the hotel. Normally pick up is 8:30am or otherwise stated. Resident/B&B The escort driver will be waiting outside the main doors of the building. PLEASE BE AWARE THAT WE RESERVE ALL RIGHTS TO CHANGE THE ORDER OF ITINERARY. IF NECESSARY, AT OUR DISCRETION DUE TO NATURAL CAUSES(ENVIRONMENTAL) OR POLITICAL REASONS (STRIKE/PROTEST

Pickup Information

Please provide detailed information of pick up and/or drop off location. Where applicable flight in, cruise ship, train, B&B, private residence information. If possible, a telephone number that works in Italy.