Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

Reservation Confirmed! Great news—your reservation has been successfully confirmed! Please note: this confirmation voucher is not an entry ticket and cannot be used for direct access. Kindly do not save it to your Apple Wallet or present it at the entrance. Your actual entry ticket (PDF with QR/Bar code) will be sent shortly via: • Email from the website or app you used to book • WhatsApp, if your booking phone number is registered there • Viator users: Check the “Contact Operator” section for your ticket Only the official PDF ticket with a scannable code will be accepted at the attraction. Ticket Delivery Timeline: • Booked more than 2 days in advance? You’ll receive your ticket 1 day before your visit. • Booked within 2 days of your visit? Expect your ticket a few hours before your scheduled time. Need help? We’re happy to assist! Contact us via Viator messaging or call our support team between 9 AM – 3 PM local time in Europe