Ticket Information

Description

Car+Guide+entrance fees+camel: English language only Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Additional Pickup Details 1. Confirmation of Pickup: After booking, you will receive a confirmation email detailing your pickup time and location. Please check your email for any updates or changes. 2. Contact Information: If you have any questions or need to make changes to your pickup arrangements, feel free to contact our customer service team at the number provided in your confirmation email. 3. Delays and Timing: Please be aware that pickup times may vary slightly due to traffic conditions. We appreciate your patience and recommend that you allow extra time for your plans after the tour. 4. Special Requests: If you have any specific needs or requests (e.g., wheelchair accessibility, child seats), please inform us at least 48 hours in advance so we can accommodate you. 5. Shared vs. Private Tours: If you are part of a shared tour, please be ready to board the vehicle promptly to ensure a timely departure. For private tours, your schedule can be more flexible. 6. Alternative Pickup Locations: If you are staying in areas outside central Cairo, such as Giza or Heliopolis, please indicate your location when booking, and we’ll arrange a suitable pickup point. 7. Travel Insurance: We recommend having travel insurance that covers cancellation or changes in plans, especially in case of unforeseen circumstances. 8. COVID-19 Precautions: We adhere to all safety protocols to ensure your health and safety during the tour, including regular vehicle sanitization and social distancing measures. Please wear a mask if required by local regulations.