Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

A great experience awaits you! We are Travelity Experiences and your reservation is confirmed. We are happy to be your host in this incredible experience. You can also contact us at any time by: [***] Text chat on WhatsApp at the number: +1 580-217-8773

Pickup Information

We offer roundtrip transportation (from hotel or meeting point, as applicable) for all travelers who book this tour. Areas to which the transportation service applies: CANCUN: • Cancun Downtown • Cancun Hotel zone • Puerto Juarez • Playa Mujeres • Costa Mujeres • Puerto Cancun The time you have chosen and that appears on your ticket, is the pick-up time for you. *** If your hotel is not listed, please ask us if we can pick you up there, or what would be the closest possible meeting point. *** *** You will receive a final confirmation message the day before your session (or a few hours before, for those booking last minute) as a friendly reminder of your scheduled service. ***