Ticket Information

Description

Duration: 1 day: Unlimited Hop-on, Hop-off bus access valid for 24 hours from time of first use. Red Route: Discover famous Paris landmarks in style including the Eiffel Tower, Notre-Dame and Arc de Triomphe. Arc de Triomphe: Open-dated Arc de Triomphe Entry Ticket.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

You can activate your ticket in one of two ways: 1.Download the Big Bus app from the App Store or Google Play. Open the app and tap "Add Booking" and enter your booking reference. On the day of travel, open your ticket and press "Activate" then show your activated ticket to the driver at any stop along the route. Plus, use the app for route information and live bus tracking. 2.Present your printed or mobile ticket with a Big Bus team member at any stop on the route during operating hours. River Cruise Information (If Included in Your Ticket) Important: You must book a river cruise date before boarding your River Cruise. There are two ways to do this: 1. In the Big Bus app: Once you have added your booking, you will be able access your river cruise ticket to choose a date under ‘Complete Actions’. 2. Online: Visit the Big Bus Paris website and go to the “Manage My Booking”. Enter your Tour Operator Confirmation Number and Last Name and choose a departure date. 3. In person: Present your voucher to a staff member at any Big Bus stop. Our staff will provide you with a river cruise ticket. Cruise Departure Location: At the base of the Eiffel Tower – Boarding Pier 3, near Big Bus Stop #8. Departure Times: Every 45 minutes from 10:30am to 9:00pm. On weekends: Every 30 minutes. Arc de Triomphe (If Included in Your Ticket) You do not need to prebook a date or timeslot, however you will need a ticket to enter. You can access this ticket in three ways. 1. In the Big Bus app: Once you have added your booking, you will be able access your Arc de Triomphe under ‘Complete Actions’. 2. Online: Visit the Big Bus Paris website and go to the “Manage My Booking”. Enter your Tour Operator Confirmation Number and Last Name and you will be able to access your ticket. 3. In person: Present your voucher to a staff member at any Big Bus stop. Our staff will provide your ticket.