Ticket Information

Description

Duration: 1 day: Unlimited use of the Hop-on, Hop-off Bus ticket valid for 24 hrs. 1 Hour Seine River cruise: Your River cruise tickets will be provided by a Big Bus agent when boarding on the bus they will then tell you where to board Red route: Discover famous Paris landmarks in style on our open-top bus tours, including the Eiffel Tower, Notre-Dame and Arc de Triomph

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

You can activate your ticket in one of two ways: 1. Download the Big Bus Tours app from the App Store or Google Play, open the app and select ‘Add Booking’ to enter your booking reference, then on the day of travel activate your ticket in the app and present it to board. 2. Visit our Big Bus Information Centre. Address: 11 Avenue de l’Opéra, 75001 Paris, or a Big Bus team member at any stop on the route and present your printed or mobile voucher. River Cruise Information Important: You must book a river cruise date before boarding your River Cruise. There are three ways to do this: 1. In the Big Bus app: Once you have added your booking, you will be able access your river cruise ticket to choose a date under ‘Complete Actions’. 2. Online: Visit the Big Bus Paris website and go to the “Manage My Booking”. Enter your Tour Operator Confirmation Number and Last Name and choose a departure date. 3. In person: Present your voucher to a staff member at any Big Bus stop. Our staff will provide you with a river cruise ticket. Cruise Departure Location: At the base of the Eiffel Tower – Boarding Pier 3, near Big Bus Stop #8. Departure Times: Every 45 minutes from 10:30am to 9:00pm. On weekends: Every 30 minutes.