Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

1. Find The Setup Instructions NOW: • Download the App: actiontourguide.com/app • Find Your Password: Search your email or text messages for “Action Tour Guide” • Enter Password: Open the app and enter your 8-digit password • Download the Tour NOW while you have Wi-Fi or cell service • Offline Ready: Once downloaded, the tour works without internet • Need Help? Visit: actiontourguide.com/redeem 2. Download The Tour NOW: • Download NOW over WiFi or cellular data ahead of your trip. • Don’t wait until travel day - your tour is VALID FOREVER from purchase. • Your password redemption is limited to the number of travelers booked. Please enter the same password on each device. 3. Audio Tour Tips: • This is a self-guided audio tour - no one will meet you at the starting point. • Entrance and attraction tickets are not included. Please book those separately. • Curious how it works? Watch a quick video here: actiontourguide.com/tutorial • For the best audio, connect to the car stereo via Bluetooth, USB, or Aux, or listen from your phone speaker. • CarPlay and Android Auto aren’t supported yet. • New, Lifetime access, no expiry. Use it anytime, on any trip, as many times as you want. 4. Help & Support: • Visit our FAQs: actiontourguide.com/faq • Chat online: actiontourguide.com • Call: 1-714-333-0534 • Email: support@actiontourguide.com ⚠️ Important Note: Please note: Some parts of the tour are currently inaccessible due to road closures. We recommend checking your route in advance to plan your visit accordingly. As of April 16, 2025, the Overlook Trail to view McWay Falls at Julia Pfeiffer Burns State Park is closed due to a long-term retaining wall repair project. The project is expected to continue into 2026 and will also limit parking spaces within the park. At this time, the only available viewpoint for McWay Falls is a small roadside viewing area along Highway 1. The Ewoldsen Trail remains open. Link: https://www.parks.ca.gov/?page_id=578