Ticket Information

Description

Add on the Penguin Parade: Continue your journey by joining our Phillip Island afternoon tour following your Puffing Billy experience in the morning. This is a full day experience: You'll return to Melbourne after Puffing Billy & enjoy a lunch break before rejoining for the Phillip Island Afternoon tour Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

❗️ You must contact Go West Tours directly at least 24 hours prior to departure to confirm your booking and pick up details as these will not be provided on your voucher Phone: +61 39485 5290 WhatsApp: +61 479 146 937 Email: info@gowest.com.au ❗️ Pick up is between 7:00 am-8:00 am depending on which hotel you select to be collected from ❗️ Our guides are unable to wait for extended periods of time for missing guests and we ask that you arrive at the designated departure point at least 10 minutes early ❗️ Large bags, strollers, prams, baby capsules, luggage & walkers cannot be brought on board ❗️ You can enjoy our multilingual tour commentary through the Go West Tours app, which can be downloaded before your tour. Please remember to bring your own headphones, as we are unable to provide these. Download the app from the links below: Apple Store: https://qrs.ly/43grh0n Google Play: https://qrs.ly/3vgrh0r ❗️ All modifications (rebookings, cancellations, or refunds) must be made through the booking platform. The booking platform will inform the tour operator of any changes. ❗️ Go West’s operating hours (Melbourne time) are: 07:00 - 18:00 Monday to Friday 07:00 - 12:00 Saturday, Sunday and Melbourne Public holidays

Pickup Information

Pickup is only available from the list of hotels provided upon checkout. Your pickup will be between 7am-8am depending on which hotel you selected. Your exact meeting time will be provided after a booking is placed. This tour returns to a central Melbourne location at approximately 1:15pm.