Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please inform us within 24h in case you need to reserve a pick up from the hotel. Transfers are possible only from hotels on selected areas (Padova or surrounding) Please fill your booking with your mobile phone number. Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.