Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

DIRECTIONS • The pick up location will be the Convention Centre East Lobby (999 Canada Place, Vancouver, BC) at 9:30am. • Meet outside by the white circular benches - street level. The Canada Place Cruise Ship Terminal and the Vancouver Convention Centre EAST is located in the same building. Once you disembark your ship and clear customs, proceed UPSTAIRS to the STREET LEVEL entrance of the Vancouver Convention Centre EAST, located on Canada Place Way (an approximate five to ten minute walk from where you disembark). Here you will meet your Landsea representative dressed in blue, and looking for you! • Hotel drop-off to select Vancouver hotels is available but you must call to schedule this ahead of time. Transportation will not go to hotels without prior scheduling and confirmation. Please call us at 1-877-669-2277 or send us a message through the Viator message centre to confirm your drop off point.

Pickup Information

Please have the guests meet our tour guide by the white circular benches located outside the front of the Canada Place Cruise Ship Terminal. Pickup time is 9:30 AM. Our tour guide will wear a light blue Landsea Tours polo shirt or jacket.