Ticket Information

Description

Private Driver + Private Guide: Private driver and professional English-speaking guide, providing personalized sightseeing, live commentary, and assistance. Separate Driver & Guide: A private driver and professional guide for comfortable travel, personalized sightseeing, and expert local insights. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Your Viator booking voucher serves as your tour confirmation. Your driver will meet you at the confirmed pickup location at Dubai International Airport (DXB) or your hotel. If attraction tickets are included in your selected option, they will be provided during the tour. Please keep your phone available for any pickup updates.

Pickup Information

Pickup is available from Dubai International Airport (DXB) Terminals 1, 2 & 3 and selected hotels within the designated pickup area. Please provide your flight number, arrival time, terminal, and exact pickup location when booking. Our driver will monitor your flight and adjust the pickup time for delays where possible. For airport arrivals, your driver or airport representative will meet you at the agreed pickup point after you collect your luggage. If you are already in Dubai, pickup from selected hotels within the designated area is also available.