Ticket Information

Description

Toyota Corolla or similar: for 1-3 passengers, fits 3 x 26-inch luggage Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Instruction: ● Your personal guide will hold a sign (YOLO Taiwan & your name), and wait for you at your hotel lobby, b&b address (1F). ● If you missed to provide the pick-up information while you were making the reservation, please kindly provide us with the details afterward. (Your hotel or b&b address) ● The information of the vehicle & tour guide will be provided to you by email 48 hours before your activity starts. Reminder: ● If there are infants (ages: 0-4) in your group requesting infant seats, please kindly inform us in advance. ● If there are seniors in your group who need our attention, please kindly inform us in advance. Vehicle type: ● 5 seater car with a driver guide (group of 1-3 travelers) ● 7 seater van with a driver guide (group of 4-5 travelers) ● 9 seater van with a driver guide (group of 5-7 travelers) ● 18 seater minibus with a driver & a tour guide (group of 8-15 travelers) Office hours: ● Monday to Friday 10:00 AM - 05:00 PM (UTC+8) ● Saturday to Sunday 10:00 AM - 12:00 PM (UTC+8) YOLO Taiwan customer service department: ● Feel free to contact us if you need any assistance or have any complaints. ● service@yolo-taiwan.com ● WhatsApp +886 970 101 316

Pickup Information

Your driver/guide will hold a name card and wait for you at your hotel or b&b.