Ticket Information

Description

Meet and Greet: Guide will meet you at check in desk approx 2-3 hours before departure Fast Track Departure & Lounge: This option includes fast track departure and also 2 hour lounge access including food and drinks. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

I Asia Thailand will contact you during office hours to reconfirm your booking details. Please ensure you have provided the correct contact information when making your reservation. If you have not been contacted by I Asia Thailand, please contact us: Telephone: +66 96 821 3089 Email: thailand@iasiathailand.com Bangkok Arrival Fast Track – How It Works After your flight lands, a dedicated airport representative will be waiting for you at the arrival gate holding a sign with your name. Your representative will escort you through the terminal directly to the Priority Immigration Lane, allowing you to bypass the regular immigration queues. They will assist with your passport and any required arrival documentation to ensure the process is as smooth and efficient. Once you have cleared immigration, your guide will accompany you to the baggage claim area, assist with locating and collecting your luggage if required, and escort you through customs. They will then guide you directly to your driver or designated transportation meeting point outside the terminal. Guests who have booked additional services such as a Buggy, Hotel Transfer, Visa on Arrival assistance, or other airport services will follow the same arrival procedure, with the additional service provided as booked. Bangkok Departure Fast Track – How It Works Upon arriving at the airport, your airport representative will meet you at the designated meeting point near the check-in area. They will assist you with the check-in process, including luggage and boarding passes where required, before escorting you to the dedicated Priority Immigration and Security Lane, allowing you to bypass the regular queues. Your representative will ensure all travel documents are in order and guide you through the departure formalities quickly and efficiently. Once airside, they will escort you towards your departure gate or airline lounge (where applicable) and ensure you know exactly where to proceed for your flight.

Pickup Information

Please exit the airbridge and your guide will be waiting for you Departure: Please wait at the check in entrance of your airline (exact time will be sent to you)