Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Before pickup, your guide will contact you to help coordinate the meeting at the address provided in your reservation. ⏳ If there are 10 minutes left before the tour start time and you have not yet been contacted or picked up, please reach out to our transportation coordinator, Javier. Just provide your name and the tour you booked, and he will help you locate your transport. You can message him on WhatsApp at +52 473 106 3107. Communication: We’ll be using WhatsApp, so please keep your phone accessible.

Pickup Information

We will pick up the tourist directly at their address. We will use Whats App for communication, it is important that you have downloaded the app.