Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

• please arrive at the meeting point at least 20 minutes prior to the departure time for check-in. •Look for Luxury Travel with a green flag, located 30 meters away from the main entrance towards the left side. • Please make sure to check the correct address provided, as Park Güell has four different entrances. • Keep in mind that there is approximately a 20-minute walking distance between each entrance, so arriving at the specified meeting point is essential. • If you are arriving by taxi, please inform the driver that you need to be dropped off at the Carretera del Carmel Entrance of Park Güell. This will ensure you reach the correct meeting point smoothly. • If you are using public transport and relying on Google Maps, GPS, or other navigation apps, please be aware that they may direct you to the Olot Street entrance and suggest crossing Park Güell in 10 minutes. This is not possible, as entry requires a ticket, and you will need to walk around the park, which takes approximately 20 minutes. •Additionally, Google Maps is not always reliable for walking directions from Metro or Bus Stations to Park Güell. To avoid confusion and ensure a smoother arrival, we strongly recommend taking Bus 24, which will drop you at the stop closest to the Carmel entrance—the most convenient access point to our meeting location.