Ticket Information

Description

Private Guide: This option is a private guided tour for guests who already have Machu Picchu tickets for Circuit 1, 2, or 3 Valid only : Valid for one circuit. Please let us know after completing your booking. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Comfortable walking shoes are recommended • A current valid passport is required on the day of travel • Not recommended for participants with back problems All bookings for June and most of July will require you to arrive at least 1 full day early in Aguas Calientes. We will assist you with this process. In cases of extreme congestion, a 2-day early arrival may be required. Please see the legal notice below. If you book at least 3 to 4 months in advance, we will secure the best circuits for you, such as Circuit 2 or the Royal Designed Circuit. Online tickets for Machu Picchu frequently sell out months in advance. However, the Cultural Office in Aguas Calientes holds 1,000 tickets per day for in-person purchase only. If online tickets are unavailable for your selected date, you must arrive very early the day before your tour to present your passport and secure your ticket in person. Depending on the level of visitor congestion, the Ministry of Culture may require visitors to arrive two days in advance. Our local team, based in Aguas Calientes, is actively monitoring ticket availability and will provide you with timely updates. We’ll guide you on exactly when to arrive and assist with any necessary changes to your hotel or train reservations. On arrival, your guide will meet you in Aguas Calientes and help you through the entire process. Please note: June , July, and most of August 2025 are already sold out for advance online reservations. Guests traveling during this period will need to follow the in-person ticket process above. Our priority is to make sure you access Machu Picchu, and we are committed to doing everything possible to secure your entry.

Pickup Information

If you will spend a night in Aguas Calientes we will give you a briefing at your hotel 1 day before the start of the tour between 7:00pm and 7:30 pm.