Ticket Information

Description

Toyota Prius or equivalent: 2 large suitcases and 2 hand-carry bags Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

End Point

Redemption Instructions

We are a licensed taxi company, fully authorised by Transport for London. Licence Number: 010825 When booking your transfer, please provide your flight number and a valid mobile number (preferably with WhatsApp access). This helps us ensure a smooth pickup experience. Note for Round-Trip Bookings: If you're booking a round trip and can't provide all the details upfront, don’t worry. Our team will collect the necessary information via email, WhatsApp, or phone call after your booking is confirmed.

Pickup Information

Airport Pickup: Your driver will meet you at the designated meeting point 30 minutes after your flight lands and will wait in the arrivals hall with a signboard for up to 40 additional minutes, giving you a total of 70 minutes of free waiting time. If you need an earlier pickup, please contact the driver directly or reach us via email, phone, or WhatsApp. Driver details will be provided at least 12 hours prior to your arrival. Residence or Hotel Pickup: The driver will wait outside your residence or hotel. If parking is not available, they will wait at the nearest legal and accessible location. A 15-minute free waiting time applies from your scheduled pickup time. Heathrow Airport Meeting Points: Terminals 2 & 3: WHSmith in the arrivals hall Terminals 4 & 5: In front of Costa Coffee in the arrivals hall