Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The departure time may vary depending on DMZ ticket availability. If advance tickets are secured, the departure time will be adjusted to match the reserved entry time. If tickets are not available in advance, an early departure may be required to purchase tickets on site. Your guide will confirm the exact pick-up time after booking.

Pickup Information

DMZ tour tickets are generally sold on a first-come, first-served basis at the ticket office. For this reason, the usual departure time is set for early in the morning, around 7:00 AM. Depending on the circumstances, the departure time may be earlier or later. For hotel pick-up, please wait in the hotel lobby at the scheduled pick-up time. For apartment, Airbnb, or guesthouse pick-up, please wait outside the main entrance of the building. However, if your location is not accessible by vehicle, please come out to the nearest main road where the vehicle can stop safely. Your guide will send you the pickup time and vehicle information one day before the tour. The exact pick-up time will be confirmed one day before the tour, as it may vary depending on the DMZ ticket schedule. Pick-up from airports, ports, and locations outside Seoul is not included.