Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

PICK-UP INFORMATION: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best pick-up point that suits your needs as long as it's within the city of São Paulo limits or its greater area. • We DO NOT do pick-ups in the countryside or the coastal area of the state of São Paulo. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DROP-OFF INSTRUCTIONS: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best drop-off point that suits your needs as long as it's within the city of São Paulo limits or its greater area. • We DO NOT do drop-offs in the countryside or the coastal area of the state of São Paulo. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - AIRPORTS ARRIVAL INSTRUCTIONS: • Once you have arrived at the airport there will be a member of our staff waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private transfer vehicle. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HOTEL PICK-UP INSTRUCTIONS: • As soon as the driver or tour guide arrives at your hotel, they get the front desk to call you in the room in case you are not at the lobby. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - In the very unlikely situation that the client are not able to locate our guide, please call our emergency telephone number below. Contacts: ●55 (11) 21571629 ●55 (11) 9 9311-9144 ●55 (11) 9 4738-2606

Pickup Information

PICK-UP INFORMATION: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best pick-up point that suits your needs as long as it's within the city of São Paulo limits or its greater area. • We DO NOT do pick-ups in the countryside or coastal area of the state of São Paulo. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DROP-OFF INSTRUCTIONS: • Wherever place you specify at the time of the booking. As it’s a private tour, you choose the best drop-off point that suits your needs as long as it's within the city of São Paulo limits or its greater area. • We DO NOT do drop-offs in the countryside or coastal area of the state of São Paulo. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - AIRPORTS ARRIVAL INSTRUCTIONS: • Once you have arrived at the airport there will be a member of our staff waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private transfer vehicle. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HOTEL PICK-UP INSTRUCTIONS: • As soon as the driver or tour guide arrives at your hotel, they get the front desk to call you in the room in case you are not at the lobby.